Privacy policy

Regarding the Handling of Personal Information (Privacy Policy) of the 1CHANCE FESTIVAL 2026 Official Goods Online Store (hereinafter referred to as "this site")

Operating Body
This site is managed and operated by Tapers Co., Ltd. (hereinafter referred to as "the Company") based on the following handling of personal information (privacy policy).

Purpose of Use
The purpose of using the personal information of customers acquired by the Company is to conduct business in the mail-order business, such as confirming and inquiring about orders and product shipments, distributing email newsletters, and responding to inquiries. In addition, if any actions that infringe upon the interests of artists, customers, or related companies are recognized, or suspected to be recognized, the information may be used for necessary investigations, etc. Customers can stop receiving email newsletters if they no longer wish to receive them.

Restrictions on Use
Personal information will not be handled for purposes other than those stated in the above-mentioned [Purpose of Use] without the customer's consent. However, this excludes exceptions under Article 18 of the Personal Information Protection Law (such as cases based on laws and regulations or in cases of protection of life or property).

Ensuring Accuracy
We will do our best to ensure the accuracy of your personal information.

Security Management Measures
To prevent the leakage, loss, or damage of customers' personal information and to ensure its security, we have appointed a management officer and will manage personal information in accordance with various laws and regulations, including the Personal Information Protection Act.

Supervision of Employees and Contractors
We have appointed a management officer and will supervise our employees and contractors in accordance with Article 24 (Supervision of Employees) and Article 25 (Supervision of Contractors) of the Personal Information Protection Act. Furthermore, regarding contractors, we will select appropriate contractors, such as those with Privacy Mark certification, while paying close attention to the protection of personal information.

Restrictions on Third-Party Disclosure
In compliance with the above items, we will not disclose personal information registered by customers to any third party except in the following cases:

* When we have the customer's consent.

* When it is necessary to disclose personal information to cooperating companies, partner companies, and outsourcing companies with whom we have concluded confidentiality agreements in order to carry out the collection purposes clearly stated to the customer.

(Examples: entrusting the shipment of products or product materials to a contractor, inquiries to credit card companies during payment processing, etc.)
- When it is appropriate for our affiliated companies or agents to respond to your inquiry.
- When disclosing statistical data or other information in a form that does not identify you personally. (Example: number of people requesting materials, etc.)
- When disclosure is required by law or regulations.
- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent.
- When it is particularly necessary to improve public health or promote the sound upbringing of children, and it is difficult to obtain the person's consent.
- When it is necessary to cooperate with a national or local government agency or a party entrusted by them in carrying out duties stipulated by law, and obtaining the person's consent may hinder the performance of those duties.

Inquiries, Corrections, Deletions, and Suspension of Use
For inquiries regarding your personal information, corrections in case of errors, deletions, or suspension of use, please contact us through this website. To prevent the leakage of your personal information to third parties, once we have confirmed that the request is made by you, we will disclose, correct, delete, or cease the use of your personal information within a reasonable period.

Handling of Personal Information of Minors
This site takes the utmost care to ensure the safety of minors. For minors, please ensure that parental consent is obtained before registration. We may request written confirmation from customers who appear to be minors.

Compliance with Relevant Laws and Other Regulations
We will comply with applicable laws and other regulations regarding the personal information you register.

Changes to the Privacy Policy
We may revise this Privacy Policy to achieve the protection of your personal information, or in response to changes in social conditions or changes in Japanese laws and other regulations. In such cases, we will notify you on this site.

Contact Information
For inquiries regarding the Privacy Policy or your personal information, please contact support@1chancefes-store.com.